Frequently Asked Questions

Everything you need to know about our products, ordering, and support

Sigma Audley is a research pharmaceutical supplier specialising in high-purity peptides, growth hormones, anabolic compounds, and pharmaceutical raw materials. All products undergo rigorous third-party testing through Janoshik Analytical to verify purity levels of 99% and above.
Company: Sigma Audley New Material Technology Co., Ltd.
Headquarters: Shanghai, China
Global Warehouses: USA, UK, Germany, Canada, Australia, China
Our catalogue includes over 300 research-grade products across the following categories:
  • Peptides: BPC-157, TB-500, IGF-1 LR3, Semaglutide, Tirzepatide, HGH, and more
  • SARMs: RAD-140, LGD-4033, MK-677, Ostarine, Cardarine
  • Injectable Oils: Testosterone esters, Trenbolone, Nandrolone, Primobolan
  • Oral Tablets: Anavar, Winstrol, Dianabol, PCT medications
  • Raw Materials: Bulk powders for research use
  • Ancillaries: Aromatase inhibitors, cycle support products
Our products are manufactured to research-grade standards, with purity levels typically exceeding 99%. All injectable products are produced in a sterile, ISO-certified facility and triple-filtered through 0.22 micrometer sterile membranes. Products are not intended for human or veterinary use and are sold strictly for laboratory research purposes.
Janoshik Analytical is an independent third-party laboratory widely regarded as the gold standard for pharmaceutical compound testing. Their methods include:
  • HPLC (High-Performance Liquid Chromatography) analysis
  • GC-MS (Gas Chromatography-Mass Spectrometry)
  • Purity testing and contamination screening
  • Concentration and potency verification
  • Heavy metals and microbiological testing
Every batch is tested before release. Certificates of Analysis can be requested through support, and most product pages include direct links to their Janoshik reports.
Yes. Each Certificate of Analysis includes a batch number that can be independently verified with Janoshik Analytical. Most products on our website also contain direct Janoshik links for immediate verification.
We guarantee the following for every product:
  • 99%+ purity as verified by independent testing
  • Accurate dosing as labelled
  • Free from contamination or adulterants
  • Full refund if independent testing demonstrates otherwise
We use medical-grade, hypoallergenic USP-filtered MCT oil (medium-chain triglycerides derived from coconut). MCT oil provides light viscosity, a smooth injection profile, and minimal risk of allergic reactions compared to traditional seed oils. Our standard formulations contain 2% Benzyl Alcohol (BA) for sterility and 18% Benzyl Benzoate (BB) for stability, optimised to significantly reduce post-injection discomfort.
MCT oil is widely considered the premium carrier oil for injectable compounds due to its superior absorption and minimal irritation. Most customers report minimal to no post-injection pain with our formulations.
Storage requirements vary by product type:
  • Peptides: Refrigerate at 2-8 degrees C before reconstitution
  • HGH: Must be refrigerated at all times
  • Tablets: Store at room temperature in a dry place
  • Oils: Store at room temperature away from direct sunlight
Yes, we can accommodate custom compound requests for bulk orders. Contact support@sigmaaudley.site with your specific requirements for a quote. OEM services are also available for orders exceeding 100 units.
  1. Browse the product catalogue and add items to your cart
  2. Click the cart icon and review your order
  3. Select your preferred warehouse location
  4. Enter your shipping information
  5. Choose your payment method
  6. Complete payment following the provided instructions
  7. Save your order ID and screenshot the confirmation
There is no minimum order amount. However, we offer tiered bulk discounts:
  • $250+ -- 20% off
  • $500+ -- 30% off
  • $1,000+ -- 35% off
  • Cryptocurrency payment -- additional 15% off
Combine bulk pricing with cryptocurrency payment for up to 45% total savings on qualifying orders.
Contact support@sigmaaudley.site within 12 hours of placing your order to request changes. After this window, orders enter processing and cannot be modified. We will do our best to accommodate requests received in time.
We sell directly to both individual researchers and institutions. All products are sold for research purposes only. No minimum order requirements apply, and volume pricing is available for frequent customers and research facilities.
Yes. In addition to our standard tiered discounts, we offer dedicated wholesale pricing for larger volumes:
  • 5+ units: Special pricing tier
  • 10+ units: Additional discount
  • 20+ units: Wholesale pricing
  • 50+ units: Maximum discount tier
For orders exceeding 100 units, contact us for custom pricing and OEM services.
Delivery times depend on the originating warehouse:
  • USA (Los Angeles): 1-2 business days domestic, 5-7 days international
  • UK (London): 1-3 business days
  • Germany (Berlin): 1-3 days EU, 5-10 days worldwide
  • Canada (Toronto): 1-2 days domestic, 5-7 days international
  • Australia (Sydney): 1-3 days domestic, 5-10 days international
  • China (Shanghai): 3-10 business days
All orders include free worldwide shipping with tracking.
Yes. All orders include tracking. You will receive your tracking number via email within 24 hours of your order being dispatched. The package can then be tracked through the carrier's website.
Yes. All orders include free worldwide shipping with tracking, regardless of order size. Large or group orders may qualify for express shipping upgrades.
All shipments are sent with discreet packaging and proper documentation to minimise customs delays. Our clearance success rate exceeds 99%. In the unlikely event of a customs seizure, we offer up to two free reshipments at no additional cost.
We accept the following payment methods:
  • IBAN Bank Transfer: International wire transfer to our Monzo Bank account (Account Holder: Miss S Johnston; IBAN: GB40 MONZ 0400 0328 6710 61; BIC/SWIFT: MONZGB2L)
  • Cryptocurrency (15% additional discount): Bitcoin, Ethereum, PayPalUSD, XRP, Solana, USDT, USDC, Cardano, BNB
  • PayPal Xoom: Instant transfer to our domestic bank account with low fees, available worldwide
Cryptocurrency payments offer the fastest processing and an additional 15% discount. Combined with bulk pricing, total savings can reach up to 45%.
Cryptocurrency payments must be completed within 2 hours of receiving payment instructions. Bank transfers should be completed within 24 hours. If the deadline is missed, a new order will need to be placed.
Direct credit card payments are not currently accepted. Available alternatives include:
  • PayPal Xoom: Use your PayPal account to send funds via Xoom to our bank account
  • Cryptocurrency: Multiple coins accepted with a 15% bonus discount
  • IBAN Bank Transfer: Direct international wire transfer
These methods provide the best balance of security, privacy, and convenience.
Due to the nature of our products, refunds are provided only in cases of confirmed order errors on our part. We stand behind every product with our quality guarantee and reship policy.
We offer multiple support channels:
Important: Always include your Order ID when contacting support to expedite resolution.
We offer resolution for the following situations:
  • Lost packages: Full reship or refund after 30 days
  • Customs seizure: One free reship
  • Damaged products: Full replacement with photo proof
  • Incorrect items: Immediate reship of the correct products
All claims must be submitted within 60 days of order placement.
Yes. Our referral programme provides 25% off your next order when a referred customer places their first order and includes your email address. Visit our Refer a Friend page for full details.
Yes. Affiliates earn commission on referred sales through a tracked link system. Contact support@sigmaaudley.site for more information about becoming an affiliate partner.
The legality of research chemicals varies by country and jurisdiction. It is the customer's responsibility to ensure compliance with all applicable local, state, and federal laws. Our products are sold strictly for laboratory research purposes and are not intended for human or veterinary use.
We are committed to protecting your privacy:
  • Customer information is never shared with third parties
  • All communications are encrypted via SSL
  • Payment details are never stored on our servers
  • Order history is kept strictly confidential
  • Discreet billing and shipping practices are standard
  • Customer data is permanently deleted upon request

Still Have Questions?

Our support team is available to assist you.

Email

support@sigmaaudley.site

Response within 1 hour

Telegram

@Bellalel

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WhatsApp

+1 (816) 993-9630

Personalised assistance